top of page

Terms of service

IMG_6071_edited.jpg

Returns and refund policy

Returns and exchanges on physical goods (not including live animals or digital downloads) accepted within 30 days of purchase.

 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

​

Please visit our spider shipping terms page for information regarding our live arrival guarantee for adoptions. 

Terms of Service

bottom of page